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About Us Daydreamers Fancy Dress Ltd are a family run business based in Leigh On Sea Essex in the United Kingdom. Below are our contact details should you require to speak to someone in person, you have any queries, or would like to place an order by telephone. Our Managing Director is Mr Paul Otto If you are not familiar with internet shopping then please feel free to phone us with your order or any questions you have regarding our online shopping web site, or about our products. We prefer you to order online as sales lines are often busy. We are not a high street retail shop, however we are only to pleased to offer a call in service at our warehouse to collect your goods, please call us first on 01702 476895, our warehouse address is Unit 16 Leighcliff Building Maple Avenue Leigh On Sea Essex SS9 1PR We are always trying to improve our products and services so if you have any suggestions or comments about our website or service then please contact us by telephone, fax or email us at sales [at] daydreamersfancydress [dot] co [dot] uk. Our Contact details: Daydreamers Fancy Dress Ltd Unit 16 Leighcliff Building Maple Avenue Leigh On Sea Essex SS9 1PR United Kingdom Phone: 01702 476895 Fax: 01702 479713 Email: sales [at] daydreamersfancydress [dot] co [dot] uk VAT No 811 5739 37 Please note that the segrigation of categories is for convinience and is not in any way meant to offend either sexes All the contents of our web site (images, graphics, HTML code and similar) are protected by copyright. The copying or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may print the materials on this site for your personal use only. Our images have a digital tag. Copyrights All materials on Daydreamers Web Site are protected by and are subject to the laws of copyright. If you download any file or copy any image from the sites, the ownership of that material remains with the image owners or licensors. You may not reproduce, modify, translate, or sell the contents of those files, unless you have written permission from the image owners. Our copyrighted materials include the unique and creative original graphics and word text of costume logo's, accessories, logos, proprietary lines, and all other applicable entities. All of the following character costumes are trademarks and copyrighted images owned and/or controlled by the licensors set forth below: all pictures carrying the widmann logo are exclusive property of widmann srl and are protected by international copyright and may not be duplicated without written authorisation from widmann |
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Making A Purchase For School & Charity 20% Discount Please Contact Us For An Authorisation Code Making a purchase could not be easier. Just browse our Catalogue, and once you have found a product you wish to buy click "Buy Now". Repeat this process for each item you wish to purchase. After you have finished your selection, click on "View Basket" to check items you have bought. You will be able to delete items if required before clicking on "Checkout" and there you will be asked for a few details that we need to be able to complete the order. You can also place an order by telephone, but please do not send your credit card details by fax or e mail as they are only secure through our online shop. Please do not leave orders on our answer machine, but please do leave your contact details and we will be happy to call you back. We accept Visa, Visa Debit, Mastercard, Solo and Switch/Maestro credit and debit cards. If making a purchase in any currency other than GBP the amount in GBP will be charged, and your bank will convert the amount to your currency at the exchange rate applicable on that day. We also except personal and company cheques and money transfer into our UK bank account (details on request). If unsure please contact us and we will be happy to advise. Please make cheques payable to....... Daydreamers Fancy Dress Ltd Please Note: If paying by cheque funds must clear befoe order is dispatched Customers paying by transfer or company/personal cheque in any currency other than GBP will be charged a £12.00 bank transaction fee for this service. |
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Choose Postage Option We try to dispatch orders the same, or next working day where possible. To keep Postage simple we offer a 1st Class 1-3 day service rate for the UK and Airsure for Europe and Parcelforce International for all other Worldwide postage. Please Note 1-3 Days Is UK Only, Ireland 5-7 Days If you require a" Next Day "service then you can choose our "Nexy Day Delivery" at checkout, please note that orders placed after the 2pm deadline will be dispatched the following day. We use before 9am and before 1pm for our next day delivery service which has track and trace. The Charge for "Nexy Day" delivery depends on the weght of the order and starts at £8.00. NEXT DAY SERVICE REQUIRES A SIGNATURE BFPO Addresses Can Use The 24 Hour Service But Please Note This Is A 2-3 Day Express Service And Not A Next Day Shown product prices do not include Postage & Packing costs, this will be added at the checkout and is calculated by the weight of your order, average postage costs are £4.00, our minimun postage charge is £2.00 Please allow between1-3 days for delivery within the UK, although items in stock are normally proccessed the same or following working day and are recieved on average within 2 days. Please allow between 7-10 days on European and International orders. Special consignments ( including mascot costumes) or made to order items please allow 2-3 weeks for delivery from order date. Daydreamers Fancy Dress Ltd cannot be held responsible for none delivey of goods by the carrier after being dispatched from our wharehouse. This includes damage in transit, strike action, none delivery of 24 or 48 hour orders on time and any other carrier fault out of our control. Please make sure you order your costume in good time especially at holiday times ie Halloween and Christmas |
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Delivery Schedule Please allow between1-3 days for Delivery within the UK and 7-10 days For Europe And International Orders |
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Back Orders We do not take back orders. If we are unable to get the item for you in time you will be emailed with the option to cancel your order if you would rather not wait. |
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Tax Charges For orders made from the UK or a Country that is Vat chargable 17.5% VAT (15% at present) is included on all shown prices. If your country is VAT free click the exempt button to reduce VAT to zero . You may be asked for proof of exemption before order is dispatched. BFPO VAT.. We can refund VAT to BFPO personel only if we recieve a "certficate of exemption" so we can claim back VAT under Article 15(10) of EC Council Directive 77/388/EEC For more detailed information please visit web site...http://www.hmrc.gov.uk/index.htm.... and search the single market section 14.3-14.4 NATO visiting Force/Zero rating supplies of goods We do not charge VAT on any Postage & Packing Please note: Childrens Fancy Dress Costumes Under The Age Of 14 are zero rated. |
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Credit Card Security All Credit Card Purchases are processed by Worldpay Payment Processing and Daydreamers Fancy Dress do not keep any customers credit card details on their systems or indeed even see any customer credit card details. We are a padlock secure online shop. Daydreamers Fancy Dress do not pass on any secure informartion to a third party |
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Guarantee We offer an exchange like for like policy on all products that are damaged or faulty unless the customer requires a refund. Goods may be returned within 7 days from when they were recieved for exchange. Daydreamers Fancy Dress Ltd will refund any postage costs that may occur when returning damaged or faulty goods only and not returns due to wrong sizing or that are unsuitable. Any items recieved back after the 14 days will be known as "goods in dispute" and will be sent back to the purchaser without refund or exchange. We use suppliers images on our website to display our products. Although these images depict the products to their best we cannot be held resonsible for slight differences in colours to the products due to different screen resolutions or the look of the products This does not effect your statutory rights. |
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Reaching Us If you need to reach us, please email us on sales [at] daydreamersfancydress [dot] co [dot] uk, alternatively, you can call on 01702 476895 01702 476895) or fax us on 01702 479713 or write to us at Unit 16 Leighcliff Building Maple Avenue Leigh On Sea Essex SS9 1PR United Kingdom |
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Privacy Policy Daydreamers Fancy Dress Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. srrlData collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
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Returns Policy PLEASE NOTE: All goods returned goods that do not come back as they went out ie with bags, headercard etc will be charged an extra 10% from the cost of the refund. IMPORTANT When Returning Items Please Include The Invoice Or A Copy Of The Invoice And WriteThe 10 Digit Worldpay Transaction ID Number On The Invoice (This You Recieved From Worldpay Unless You Placed Your Order By Phone) This Will Speed Up Your Refund Payment Card Refunds May Take Up To 3 Days To Be Credited Back To Your Account Any goods purchased from Daydreamers Fancy Dress can be returned within 7 days from receipt of delivery to yourself. The cost of the return postage will be the customers' liability, unless Daydreamers Fancy Dress are at fault or the order is damaged (goods are checked before dispatch) then we will refund the return postage costs, please obtain a proof of postage from your Post Office for your records. You may return by Recorded Delivery if you wish, however Daydreamers Fancy Dress will not pay this extra cost. We cannot be held responsible for items we do not receive from Royal Mail so Recorded Delivery option is personal choice. When returning for a refund we will only refund the cost of the item (s) and not postage costs charged when purchasing the item(s), unless Daydreamers Fancy Dress or the goods are at fault.. All goods must be kept in original conditions i.e not worn (apart from trying them on), have all packaging in tact. Products used or damaged in any way will be refused a refund this includes items smelling of nicotine, deodarant, perfume, stretching, damaged packaging, no packaging or any other damage deemed so by Daydreamers Fancy Dress. We will examine all goods upon receipt and give a refund only if the returns critiria is met.If no bags, headercards etc we will deduct 10% from the refund If an exchange is not required a refund will be issued for the cost of the goods only (unless damaged) Please Note The Following: 1..Faulty products will be replaced with the same product if available or refunded back to a credit card at customers request 2..Wrong size products will be replaced with the same product in an alternative size if avaliable or refunded back to a credit card at customers request 3..We do not offer a refund after a 14 day period from delivered date 4..Any goods returned outside of our Returns Policy date will not be eligible for refund or exchange 5...Returns that reach us damaged or without packaging will be refused refund and returned to customer 6...For hygiene reasons we do not refund wigs,they will be returned to sender. Returning: For Convinience we have a returns sticky label on the bottom of your invoice, if not using this please return to the address below. Daydreamers Fancy Dress Ltd Unit 16 Leighcliff Building Maple Aveune Leigh On Sea Essex SS9 1PR |
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Remittance Terms If Returning For A Refund Include A Copy Of Invoice. Returns we recieve not as sent out ie no bag, headercard,coat hanger etc will be charged 10% deduction from refund fee. |
Daydreamers Fancy Dress are based in Leigh On Sea Essex in the UK and are one of the leading suppliers of adult & childrens fancy dress costumes & accessories to buy on the internet. Daydreamers has a great selection of fancy dress costumes including 50s, 60s, 70s fancy dress, Halloween costumes and Christmas fancy dress costumes, plus a great selection of children's fancy dress costumes for parties, book week or just dressing up!. Our plus size costume range just keeps on growing, and our Novelty costume range is one of the largest in the UK.
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